Emma represented Los Angeles Tourism and Convention Board in the UK market while I was in the role of Director of Sales for the International MICE market. She conducted sales calls and generated MICE leads for me to convert. Together we attended trade shows, brought in clients for fam trips to LA and had in-market events. Emma was always smart and proactive in who she was targeting on my behalf. She really understood the need to find and present qualified business for our hotel members and was honestly the best in the business in terms of knowledge, attitude and professionality. To know Emma is to love her, and her clients all share this sentiment. I always felt that she had our best interest in mind and that she working hard for our joint success.